Shipping policy

Shipping Policy
Shipping destinations
NEXOVARYN LTD currently ships to addresses within the United Kingdom only (England, Scotland, Wales and Northern Ireland).

Shipping cost
We offer free standard shipping on all UK orders. There is no minimum order value, and no shipping fee is added at checkout.

Processing time
Orders are prepared and dispatched within 1 to 3 business days (Monday to Friday, excluding UK bank holidays) after payment is confirmed. You will receive a confirmation email when your order has been dispatched.

Delivery time
After dispatch, delivery within the UK typically takes 5 to 10 business days. Delivery times are estimates and may vary during peak periods or due to circumstances outside our control, such as severe weather or carrier delays.

Tracking
Where tracking is available for your order, the tracking details will be sent to the email address provided at checkout.

Incorrect addresses and failed delivery
Please make sure your delivery address is complete and accurate at checkout. We are not responsible for delays or losses caused by an incorrect or incomplete address provided by the customer. If a parcel is returned to us because delivery could not be completed, we will contact you to arrange re-delivery or a refund of the item price.

Damaged in transit
If your order arrives damaged, please contact us within 7 days of delivery with your order number and, if possible, a photo of the damage, and we will arrange a replacement or a refund.

Contact us:
NEXOVARYN 
Flat 2, Kiln Lodge, Trout Road, Yiewsley, West Drayton, UB7 7FW, United Kingdom
Phone: +44 7471 969777